The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“I thoroughly enjoyed the breakfast spread, especially the stunning view that complemented the delicious selection!” view full review
Spacious Comfort
“The room was incredibly spacious, and the big bed provided a level of comfort I rarely experience in hotels.” view full review
Clean and Luxurious
“The hotel was beautifully maintained, spotlessly clean, and exuded a sense of luxury at an affordable price.” view full review
Convenient Essentials
“The self-catering facilities were well-equipped, making it easy to prepare quick meals and snacks during my stay.” view full review
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Mirror
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Hi-Fi
In-room computer
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
5 1 60 Namba Chuo Ku,
Osaka,
Japan,
542-0076,
Osaka
Map view
5 1 60 Namba Chuo Ku,
Osaka,
Japan,
542-0076,
Osaka
City landmarks
1 Chome-9 Dotonbori
Dotonbori
740 m
2 Chome-2-２２ Shinsaibashisuji
Shinsaibashi shopping
980 m
Bridge
Nipponbashi
880 m
Event hall
Osaka Castle
3.4
km
1-18-6 Ebisuhigashi Naniwaku
Tsutenkaku
1.6
km
Castle
Osaka Castle Park
3.4
km
Theme Park
Universal Studios Japan
6.3
km
Market
Kuromon Market
940 m
Bridge
Ebisubashi Bridge
800 m
Mall
Shinsaibashi-suji Shopping Street
820 m
Pagoda
Hozenji Temple
790 m
Pagoda
Shitennoji Koshindo Temple
2.1
km
Ebisuhigashi
Shinsekai
1.7
km
2-9-19 Motomachi Naniwa-ku
Namba Yasaka Shrine
640 m
1-10-2 Dotombori
Dotombori Glico Sign
750 m
Zoo
Osaka Tennoji Zoo
2.1
km
Museum
Kamigata Ukiyoe Museum
740 m
Minamihorie-dori
Orange Street
1.1
km
Mall
Harukas
2.3
km
1-3-1 Minatomachi
Namba Hatch
800 m
Mall
American Village
1.1
km
Event hall
Minatomachi River Place Convention Center
820 m
Namba Chuo-ku
Minami
790 m
Park
Motomachinaka Park
630 m
Museum
Osaka City Museum of Fine Arts
2.2
km
Park
Naniwa Park
1.2
km
5-５５ Chausuyamacho
Tennoji Park
2.2
km
1-11-18 Shitennoji
Shitenno-ji Temple Homotsukan
2.3
km
Nearby
Shopping Area
Namba Parks
300 m
Mall
Sennichimae Doguyasuji Shopping Street
190 m
Restaurants
Matsusakagyu Yakiniku M
800 m
1-1-19
Kani Doraku Dotombori Honten
800 m
1-6-18
maidreamin
350 m
2-2-21 Namba Naka
Tavola36
10 m
5-1-60 36F Swissotel Nankai Osaka
KYK Namba
410 m
5-1 Nannan Town 7-go
Fascino
410 m
5-1-18 Namba Dining Maison 7F
The Lounge
20 m
5-1-60 Swissotel Nankai Osaka
Tempura Shinjuku Tsunahachi Nanba
410 m
5-1-18 Takashimaya Osaka 8F Namba Dining Maison
Hokuto Gems Namba
430 m
3-7-19 Gems Namba 7F
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great Location
Helpful Service
Pricey Dining
Room Renovation Needed
8.4/10
Great
Rooms
7.7
Location
8.9
Service
8.4
Dining
8.1
Guest reviews
8.4/10
based on 9 reviews
4.5/5
based on 4115 reviews
8.6
8.6/10 based on 2361 reviews
#1 of 2 hotels in Namba based on Tripadvisor
Charles
United States,
April
2024
8.6/10
The hotel offers spacious rooms filled with all kinds of comfort, but some may find them a bit dated and cramped compared to other hotels. The service is very accommodating and pleasant, despite longer wait times during busy periods. The location is excellent with convenient access to train stations and shopping, though nearby options might be more budget-friendly. The dining experience is enjoyable with a wide variety of options, but improvements could be made, such as fresh pancake and waffle stations. The facilities are equipped with modern amenities, offering a great stay overall.
Rooms
8.0
The rooms were large and filled with all kinds of comfort, but some may find them a bit dated and cramped compared to other hotels.
Service
9.0
The service was very friendly and accommodating from the moment we arrived, despite longer wait times during busy periods.
Location
9.0
The location is very convenient with easy access to train stations and shopping, though nearby options might be more budget-friendly.
Dining
8.0
The dining experience was amazing with a beautiful view and a wide variety of options, but improvements like fresh pancake and waffle stations could enhance guest satisfaction.
Facilities
9.0
The facilities are equipped with modern amenities, ensuring a comfortable stay for guests.
Chris
United Kingdom,
April
2024
8.4/10
My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, making it a relaxing experience. However, I think it's time for them to renovate as it was my 3rd visit and the lighting could be brighter. The service was professional and very helpful, especially with our requests and providing information for exploring Osaka. The location is extremely convenient, right above Namba station, which was perfect for our family trip. The dining options were excellent, with a wide selection of cuisines, although a bit on the pricey side. Overall, a good value for the money.
Rooms
8.0
The rooms were clean, tidy, and well-equipped, which made my stay comfortable and relaxing. They were spacious and accommodated 3 adults comfortably.
Service
9.0
The service was professional and helpful with all our requests. The staff even helped us with our luggage to the Namba train station and provided detailed information on nearby attractions.
Location
10.0
The hotel's location is still the most convenient, right above the Namba station, making it easy to explore Osaka. Perfect for families, especially those with small children.
Dining
8.0
The dining experience was superb, with a wide selection of Japanese and Western cuisines. However, it was a bit pricey, but the quality made up for it.
Facilities
7.0
The facilities were good, with options like room service, dry cleaning, laundry, and housekeeping available. Some areas could use improvements, but overall satisfactory.
Great Location
Pricey Dining
Elaine
United Kingdom,
March
2024
8.4/10
The hotel had modern, comfortable, and very spacious rooms, suitable for a family with two young kids. Despite being in an awkward spot facing nothing, the room offered efficient space and free WiFi connections. The service was very helpful and welcoming, especially with last-minute dining reservations and local information. The location, though a bit hidden, was right at Bamba station, making it convenient to explore Osaka and nearby areas. The dining experience was more than 5-star, offering a huge range of fresh fruit and Japanese and Western food. The facilities were large and extravagant.
Rooms
8.0
The rooms were modern, comfortable, and very spacious, ideal for a family with young kids.
Service
9.0
The service was very helpful and welcoming, assisting with last-minute dining reservations and providing local information.
Location
7.0
The location, though a bit hidden, was right at Bamba station, offering great convenience to explore Osaka and nearby areas.
Dining
9.0
The dining experience was more than 5-star, with a vast range of fresh fruit and Japanese and Western food.
Facilities
9.0
The facilities were large and extravagant.
Claire
United Kingdom,
February
2024
7.6/10
My stay at the hotel was a mix of good and not-so-good experiences. The rooms, though clean, felt a bit small for a 5-star hotel, but they did offer a comfortable stay with stunning views. The service was courteous and helpful, especially with the dedicated English-speaking staff who went out of their way to assist. The location was excellent, right above Nankai station and near various tourist attractions, making it incredibly convenient. The dining options were good, especially if pre-booked for savings, but not outstanding compared to other 5-star hotels.
Rooms
7.0
The rooms, while clean, felt a bit small for this level of hotel, yet were comfortable with stunning views.
Service
8.0
The service was very courteous and helpful, with staff putting effort into ensuring a pleasant stay, although some attention to details was lacking in areas like luggage assistance.
Location
9.0
The hotel's location was excellent, situated above Nankai station and an apartment store, offering easy access to various spots in Osaka and surrounding cities.
Dining
7.0
The dining experience, while good with different menu options, fell short of the high expectations of a top-tier hotel, but pre-booking could provide excellent choices.
Facilities
7.0
The facilities at the hotel were adequate without standing out, offering essential services to ensure a comfortable stay.
Michael
United Kingdom,
December
2023
8.4/10
After a long tiring day, I was very kindly given a room upgrade. The room had a poorly stocked minibar, minimal toiletries, and very small towels, but it was amazing, so big, and had an awesome view of the city.
Rooms
8.0
The room was amazing, so big, and had an awesome view of the city.
Service
8.0
The service at the Swissotel was pleasant, very accommodating from the moment we arrived. Check-in and check-out were quick and efficient.
Location
9.0
The hotel is above the famous Takishmaya department store, which is awesome and perfect. It's close to shops and restaurants, within walking distance to Kuromon Market and Dotonbori, offering direct access to various railway and subway lines, and allowing for a comfortable transfer from and to Kansai Airport.
Dining
9.0
The dining experience was more than 5-star with a huge range of fresh fruit instead of tinned fruit and Japanese and Western food, giving a 360-view of the entire city.
Facilities
8.0
The hotel has malls, and small streets with shops and restaurants, alongside a vast transport network.
John
United States,
July
2023
7.6/10
The hotel offers extra huge and very comfy rooms compared to other places in Japan, but cleanliness could be improved. The service is generally professional but somewhat cold, with some exceptions. The fantastic location above the famous Takishmaya department store and Namba station provides excellent access to transportation around Osaka. Dining with breathtaking views of Osaka is a highlight, offering a good variety of European and Asian/Japanese dishes. Overall, a good value for money choice with notable positives and some areas for improvement.
Rooms
7.0
The rooms were extra huge and very comfy, but cleanliness could be improved.
Service
6.0
The service is generally professional but somewhat cold, with a few exceptions.
Location
9.0
The hotel's location above the famous Takishmaya department store and Namba station is fantastic for getting around Osaka.
Dining
8.0
Dining with breathtaking views of Osaka offers a good variety of European and Asian/Japanese dishes.
Facilities
The hotel has adequate facilities for a comfortable stay.
William
United Kingdom,
June
2023
8.0/10
My stay at the hotel was a mix of positives and negatives. The 'Advantage' rooms were spacious and well-appointed, but there seemed to be a lack of proper cleaning as dust balls were present on the carpet. The rooms could benefit from brighter lights for a more pleasant ambiance. The hotel's location was fantastic for exploring Osaka, especially with a direct train station nearby, but the noise from the street below could be bothersome. The service was top-notch with attentive and efficient staff, although the dining experience got busy during peak hours. Overall, a decent stay with some room for improvement.
Rooms
7.0
The 'Advantage' rooms were spacious and well-appointed, but there were dust balls on the carpet indicating a lack of proper cleaning.
Service
9.0
The staff were friendly, responsive, and helpful, offering excellent service from assisting with booking private facilities to helping with luggage.
Location
8.0
The hotel's location was excellent for easy access to transportation and popular spots in Osaka, although the street noise could be heard, especially from higher floors.
Dining
8.0
The dining experience was good overall, but it could get busy during certain times, causing slight delays in service.
Facilities
8.0
Jim
United Kingdom,
May
2023
8.2/10
My third stay at this hotel made me feel it's time for a renovation, as the room lighting could be brighter and some furniture felt outdated. However, the spacious and very clean room on the 30th floor offered sweeping views day and night, providing a comfortable luxury stay.
Rooms
8.0
The room was large, very clean, and comfortable with all the expected amenities.
Service
9.0
The staff went above and beyond, helping us with luggage and check-in issues. They were super friendly and a pleasure to interact with.
Location
9.0
The location was fantastic, close to various attractions like Dotonburi and Shinsaibashi, with easy access to transportation options.
Dining
7.0
The dining experience was top-notch with a wide range of fresh fruit and a mix of Japanese and Western food. However, it could get busy during peak hours.
Facilities
The facilities were well-maintained and offered a pleasant stay.
Jim
United States,
May
2023
9.0/10
I absolutely loved my stay at this hotel! The location couldn't have been better, right on top of Namba station, making it super convenient to explore Osaka. The rooms were a bit small but packed with all the amenities I needed. The service was top-notch, from helping with dinner reservations to taking care of my grandmother with special assistance. The dining options were fantastic with a wide variety to choose from, and the facilities were excellent.
Rooms
8.0
The rooms are small but have all the amenities needed for a comfortable stay.
Service
9.0
The service was exceptional, from assisting with reservations to special assistance for my grandmother.
Location
10.0
The hotel's location on top of Namba station is unbeatable, with easy access to transportation and major attractions in Osaka.
Dining
9.0
The dining experience was fantastic with a wide range of delicious options to choose from.
Facilities
9.0
The hotel's facilities were excellent and offered everything I needed for a great stay.
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